Privacy Policy

Crays Cleaning is a residential cleaning service operating in central Illinois, including Chatham, Auburn, Virden, and Pawnee. This policy explains what information we collect through this website, why we collect it, and what you can ask us to do with it.

We only collect the information you choose to give us. When you submit our booking form, that includes:

• Your name
• Your phone number
• Your email address
• The city you live in
• The service and frequency you are interested in
• Any notes you add to your request

Like most websites, our web host also records basic technical information such as browser type, general location, and the pages requested. We do not use this information to identify individual visitors.

We use the information you submit to respond to your request, provide a quote, schedule service, and communicate with you about cleanings you have booked. We do not use it for anything else.

Form submissions are delivered to us by email through a third-party form service that processes the message on our behalf. We do not sell, rent, or trade your personal information. We share it only where necessary to provide our service or where we are required to by law.

We respond to inquiries by phone call or email only. We do not send marketing text messages, and we do not add you to a mailing list because you contacted us.

This website does not use advertising cookies or third-party analytics tracking. If that changes, we will update this page to describe what is used and why.

We keep your information only as long as needed to respond to your inquiry, provide service, and maintain ordinary business and tax records.

You may ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us by phone at (217) 302-9188 or by email at rebecca@crayscleaning.com, and we will take care of it.

This website is intended for adults arranging cleaning service for their home. We do not knowingly collect information from children.

We may update this policy from time to time. The date at the top of this page shows when it was last revised.